Book your perfect Japan tour in these easy steps

Booking a tour with Kintetsu is easy!
Follow these steps and let us take care of the booking details!



Explore Japan like never before! Find the perfect tour for your much-awaited holiday from our small-group Japan tours.
Find the perfect tour for your much-awaited holiday



Choose a departure date* from the “Dates & Prices” section on the tour page, then contact us through the “Enquire Now” button and let us know your trip details. We’ll get back to you within three business days with a quotation after checking the availability. Please use the Promo Code if you have one!
*The departure date is the date the tour commences.

Choose a departure date and contact us



Once you are happy with our quotation, please fill in the booking form and so that we can issue the deposit invoice. Please make your tour deposit within 7 days of the issue to secure your spot. The balance of the tour price is payable 75 days prior to your tour departure date.

While you are getting ready for your trip, our team will take care of the arrangements and keep you updated! We will send you the final itinerary 14 days prior to your departure date.

Please note, however, that although we will try our best to make it happen, the tour will go ahead only when it reaches the minimum passenger numbers required. We will contact you no later than 75 days before your tour begins if minimum numbers have not been met.

Please also read our General Booking Terms & Conditions.

Find your perfect Japan tour now!

Japan Tour Booking FAQs

We accept credit card* and direct deposit**. Please make payments by the payment due date as per our deposit and final payment terms.
*Credit & Debit card merchant fees apply. (Visa and Master 1% and Amex 2%)
**Direct deposits may incur an additional bank fee which is payable by customers.

If you purchase from overseas, we accept credit card only. Please note, for security reasons, we only accept credit card details in person or over the phone and not via email.

A non-refundable deposit of 10% of the tour price per person is payable 7 days of our acceptance of booking.
(Except for marathon products. Please refer to the product pages.)

By 75 days prior to your tour commences, we will send you an invoice for the balance by email. The balance must be paid no later than 75 days prior to your tour commencement date.
(Except for marathon products. Please refer to the product pages.)

International land amendment fee is $ 50.00 per booking per person. Fees are GST free and are all non-refundable.

Please note that we will do our best to accommodate your amendments or your requests but cannot guarantee that all changes can be made.

Should you or a member of your party decide to cancel a booking or any part of the booking, you must advise us via email immediately. Cancellations by phone will not be accepted. The cancellation date is the date we acknowledged receipt of your written cancellation via email. If you email us outside our business hours, the next earliest operation date will be the date of receipt of your cancellation request. Our website applies Australian Eastern Standard Time, AEST (UTC+10).

All cancellations will be subject to the following cancellation charges:
(Except for marathon products. Please refer to the product pages.)

If you cancel:
1. More than 75 days prior to your tour commencement; loss of deposit
2. Between 74 and 15 days prior to your tour commencement; 25% of the total cost of tour
3. Between 14 and 7 days or less prior to your tour commencement; 50% of the total cost of tour
4. Between 6 and 1 days or less your tour commencement; 100% of the total cost of tour
If you are not present on the tour commencement date, 100% of total cost of tour

Any booking once made in relation to pre or post-tour rail tickets and hotel accommodation can not be cancelled and any money paid is not refundable. If you have purchased any air ticket from us, then the rules of the airline applicable will set out the cancellation and/or amendment charges.

Please refer to the General Booking Terms & Conditions for our policies including cancellations due to Force Majeure and other reasons.

Please contact us if you have any questions!

About Kintetsu

In Australia

Kintetsu International Express (Oceania) is an ATAS accredited travel agent in Australia, a member of the Australian Federation of Travel Agents. In Australia, we specialise in arranging Corporate and Group Travel for businesses, schools, religious groups and cultural organisations. We have Travel Centres in Sydney serving our Australian customers and offices in Cairns, Gold Coast and Auckland handling Japanese inbound tours. We are also an authorised travel agent to sell Japan Rail Pass and Kintetsu Rail Pass in Australia

In Japan and Worldwide

Kintetsu International belongs to the travel arm of the Kintetsu Group, a multi-billion-dollar conglomerate which operates a major Japanese rail system, bus & freight forwarding companies, department stores, restaurants & hotel chains. We have more than 150 offices in Japan and more than 40 overseas offices worldwide. Utilising our global network, we guide our customers to every location around the globe with quality and dependable services.